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Halls of Residence Manual

Halls of Residence Manual, 2021-2022

 The staff of the Newbold College Halls of Residence are delighted to have you join our community! We hope and pray that this will be the start of something real and positive in every way for you.

 

About our Halls of Residence

All students applying for the Halls of Residence will be staying in Schuil House. Schuil House will have both male and female single students, who will be placed in different corridors. All rooms in Schuil House are single bedrooms with a shared bathroom. One bathroom is shared between two rooms. Other students who come with their families will be staying in the Family Housing. The Family Housing has a separate manual.

What we do:

  • Provide a holistic living experience focusing on the students.
  • Nurture community on campus.
  • Bring the college’s opportunities and services into the residential experience.

 

Important Halls of Residence contacts

  • Danilo Puskas – Head of Student Life and Chaplaincy
    Email: dpuskas@newbold.ac.uk
    Phone: +447594326433


Moving In

We have made every effort to ensure your accommodation is ready for you to move into. If you experience any problems, please contact the Head of Student Life and Chaplaincy immediately so we can help.

Room Inventory

On arrival, you will be provided with an inventory detailing the items provided for your use. You should check the inventory on arrival and report any damage or defects to the Residential Life Team member on duty. If this is not done, we will assume that everything is in good order and that the contents are complete and undamaged. It is important to check the inventory fully as an inspection will be carried out during your stay and the final one completed when you move out. The inventory will be used to check for any lost or damaged items.

Room contents each study bedroom is provided with:

  • Bed
  • Mattress
  • Wash basin
  • Workstation
  • Chair
  • Wardrobe
  • Bookshelf
  • Waste bin
  • Desk lamp

The size of the rooms is approximately 11 m2. There is a Wi-Fi internet connection available throughout the building.

You will need to buy or bring items such as towels, bed linen, personal crockery and cutlery (see below about the use of the kitchen), as these are not provided.

Please make sure that your room is clean all time! All residents are responsible for the cleanliness of their bedrooms. Do not put personal rubbish in the lobby bins.

You are responsible for removing waste from your room and kitchen and placing it in the bin outside the buildings.

We have cleaning products for you to use. You only need to ask for the staff member on duty.

Losses, breakages and damages

Costs relating to any losses, breakages, accidental damages or extra cleaning required within rooms considered beyond normal wear and tear will be charged to your deposit.

Keys

Please take care not to lose your keys and card. Replacements are available, but you will be expected to pay an additional charge of £25.00 if you are issued with a replacement.

Please ensure that you keep your keys with you always. If you are locked out of your room, please contact a Residential Life Team member during office hours.

Public areas

In Schuil House you will find public areas, spaces where both genders can socialize and be together and where you can receive your visitors.

Enjoy our public areas, just remember to keep them organised and clean. They are part of your home!

Cleaning and laundry

Laundry facilities are available within the Residential Halls. We advise you to supervise your own laundry to ensure that nothing goes missing. Residents are not permitted to dry laundry in the kitchens and communal areas.

  • The laundry rooms are open for all the students who live in the Halls of Residence.
  • If you don’t know how to use the washing/drying machines, ask a member of the Residential Life Team.
  • The laundries are open from 7 a.m. to 10 p.m.
  • The laundries are closed from Friday sunset to Saturday sunset.

Maintenance

If you have a maintenance problem with either your room or the communal areas, please complete a maintenance repair form – you will find one on the notice board in Schuil House.

A member of the Maintenance Team will then visit your room to carry out the repair.

Be aware that repair forms are not responded to out of office hours. Emergencies should be reported to the Residential Life Team member on duty.

See example below:

 

Kitchen

  • You will find shared kitchens in all our buildings.
  • If you would like to use the kitchen in Schuil House you need to sign a Kitchen Covenant and then receive a kitchen key. The kitchen in Schuil House has a cooker, oven, fridge/freezer, microwave, electric kettle, toaster, some basic pots and pans, cutlery and storage space.
  • We recommend that you buy your own crockery and cutlery.
  • We expect all shared kitchens to be kept clean and tidy, respecting all users.

Important: For more details about these topics, check the Tenancy Agreement.

 

Welfare and Safety

 

Security

  • Our team is here to deal with any concerns you may have about your wellbeing or that of others. The College has procedures in place to investigate and deal with any safeguarding concerns and takes this responsibly seriously.
  • You can speak to any member of staff about safeguarding, who will report your concerns to the Safeguarding Team. The Safeguarding Officer is responsible for all urgent matters relating to safety, welfare, unacceptable behaviour or any suspicious activity. The situation may then be passed to senior managers or outside agencies, such as the police.
  • If at any point during your studies you feel unsafe, don’t be afraid to contact us.

 

Emergency Door

In each building you will find one or more emergency doors. These doors should be used only in an emergency. If necessary, just push the bar to open and an alarm will sound.

 

Fire Alarm

On hearing the fire alarm:

  • Evacuate the premises quickly and calmly and proceed to the appropriate ‘Assembly Point’.
  • Follow the instructions from the staff on duty.
  • Do not delay your departure by collecting coats or other personal belongings.
  • Where possible, close all doors through which you pass on leaving the building.
  • If you cannot use the stairs, proceed to a protected stairwell landing refuge area and tell a member of staff, or communicate using your mobile phone.
  • Do not re-enter the building until advised that it is safe to do so.
  • The Residential Life Team member on duty will let you know when you can re-enter the building.

Be careful with:

Important: For more details about these topics, check the Tenancy Agreement.

 

Medical Issues / First Aid

  • If you have an accident or feel unwell while on campus, a Duty First Aider will be called to treat you. Please ensure that you let the Residential Life Team member on duty know immediately if you have injured yourself, feel unwell or have any concerns relating to your health and safety.
  •  In an emergency, call 999. For medical advice call 111. To reach staff on duty call 1742 using the phone in the entrance lobby.
  •  All students that are staying the Halls of Residence should be registered with a GP.
  •  If you are not feeling well and would like to see the doctor, you are responsible to make an appointment first. Binfield Surgery – 01344 286264.

How to behave at College

What we expect from you:

  • SILENCE after 10:00 pm in all public areas of Schuil House.
  • Men and women are NOT permitted at any time into the rooms of students of the opposite gender. Failure to follow this guideline will result in disciplinary action.
  •  Guests are allowed between 09:00 and 23:00.
  • Show respect to the environment and everyone in it.
  • Have respect for the property of students, staff and the College.
  • Behave in a way that is not offensive to fellow students, visitors and staff and follow reasonable instructions given by members of staff, including employers.

Important: For more details about this topic, check Newbold’s policies.

Correspondence

  • If you want or need to receive correspondence, ask the receptionist to create a mailbox in your name.
  • Below is the main information that you will need:

Newbold College of Higher Education
St. Marks Rd,
Binfield,
Bracknell,
Berkshire,
RG42 4AN,
UK

Guest Policy

  • COVID-19 exceptions: At the moment, out guest policy is not fully implemented due to the COVID-19 pandemic. Please talk to the Head of Student Life and Chaplaincy if you need to have a guest. Read through the points below to familiarise yourself with the guidance that will be back in place once the situation allows for it.
  • Residents are responsible for the behaviour of their visitors and should ensure that any visitor has left the Residential Halls by the stipulated time and that they have signed the book (Visitors Control Sheet). Visitors aren’t allowed to stay overnight in a student’s room without permission from the Residential Life Team. Please bear in mind that having regular visitors can place an unfair burden on fellow residents.
  • Check in advance with the Head of Student Life and Chaplaincy if your visitor would like to stay overnight in our Residential Halls.
  • Students are allowed to have overnight guests; however, there is a procedure that needs to be followed so that your guest can stay overnight. Please refer to the section ‘Guests and Overnight Guest of Students in Halls of Residence’ in the Tenancy Agreement.
  • It will be a pleasure to welcome your friends or family here with us!

Important: For more details about these topics, check the Tenancy Agreement.

 

Complaints Procedure

  • All our standards are designed to meet the expectations of our residents. If you are dissatisfied with any part of our service, it is important you let us know. By working through any problems, we can make sure we give you the best service possible.
  • What to do if you have a complaint: Please see the Student Experience Handbook for clarification.

Map 

Newbold College of Higher Education is known for its picturesque gardens in what used to be part of the ancient Royal Forest of Windsor. Its landscape is captivating, and although much maintenance has been done over the years, it has managed to hang onto its unique architecture as a piece of rich Adventist history.

 

If you feel that you need further support, please contact our Student Experience Office, who are here to help your transition into student life at Newbold College.

Please contact us by email using any of the emails provided for our Residential Life Team.